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Scams & Fraud

AI scams and deepfakes: when you can't trust your eyes or ears

Cloned voices, fake videos, and AI-written messages are making scams more convincing. The defences are simple — and they don't require spotting the fake.

A few seconds of audio from a social video is enough to clone a voice. A photo is enough to fabricate a video call. AI has removed the old warning signs — bad grammar, robotic voices — so the answer is not to "spot the fake." It is to change how you verify.

The scams to know

  • Family-emergency calls: a cloned voice of your child or parent begs urgently for money.
  • Celebrity investment videos: deepfaked public figures endorsing crypto platforms that steal deposits.
  • Video-call impersonation: fraudsters joining work calls as "the boss" to authorise payments.
  • Perfect phishing: AI-written messages in flawless language, personalised from your public posts.

Defences that beat any deepfake

  • Verify on a channel you control. Hang up and call the person back on their known number. That single habit defeats voice cloning completely.
  • Agree a family safe word for genuine emergencies — something no stranger could know.
  • Treat urgency plus money as a stop sign, whatever the voice or face says. Real emergencies survive a five-minute verification.
  • Never take investment advice from a video. No legitimate opportunity guarantees returns or arrives via a celebrity clip.

Talk about this with older relatives and teenagers especially — knowing that voices can be faked before a call comes is most of the protection. If money was sent, act fast: bank first, then report via our reporting directory.